Bad day

:faint:I had a horrible customer at work today and just had to get it off my chest. It began with him requesting a supervisor: me. Next began me trying to explain his account and why what he was asking was impossible and while asking him questions to find out how I COULD help him he begins to tell me I am not a supervisor..blah blah blah :tired You're kidding me right? Like I have nothing better to do than "pretend" I am a supervisor.
Me: (politically correct response) Sir, please let's not be disrepectful and keep this professional. I would really like to assist you with your account today.
Sir: blah blah %^@#%*^$% blah blah %$@^(@*$% blah blah blah :embarassed:
Me: Sir, if you continue with that language I will not be able to assist you today.
Sir: blah blah blah I am YOUR boss you F'ING B****!
Me: *click*


Said sir then calls back in and speaks to someone and tells them that he knows that "my name" is there and he wants her to tell me I am a STUPID B****.
Her(politically correct response): Sir, I cannot do that. It is not appropriate.
Sir: Put her on the phone I will tell her myself.


Ugh! Who pissed in his cheerios this morning? :wacko:

*****DISCLAIMER: These opinions are mine and mine alone and do not represent anyone else's but my own. ****** ;)

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Approved 02-25-08 Banded 03-07-08
Dr. Cribbins: Dallas, TX
4cc in a 10cc band

I am so glad I don't work in customer service. I feel so sorry for you guys, I really do. There are some people in this world that just need to be slapped.

Thread Starter

Already looking for a new job. There is only so much pressure you can put on a twig until it snaps.

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Approved 02-25-08 Banded 03-07-08
Dr. Cribbins: Dallas, TX
4cc in a 10cc band

awww, Jenna. so sorry you had "one of those days" :(

'its the holiday season'... not an excuse, but people tend to get mental right about now.

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in loving memory of Ambyr who is "chasing rainbows" - 19October2007.

Thread Starter

Thanks LJM and Laurend. Guess everyone has "those days". That'a what is great about this site. Plenty of support out there no matter the reason. :clap2:

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Approved 02-25-08 Banded 03-07-08
Dr. Cribbins: Dallas, TX
4cc in a 10cc band

Good for you! I just can't believe there are people out there that act like that guy. It's completely out of the question for me, I guess. I was raised to treat everyone with respect, and to fake it if I didn't respect them.

I know how you feel. I used to work at a bank and people freak out if you can't do every little thing they want. I was so surprised that people could be so arrogant and rude. That is why I will never work at a bank again. Hope you find a new job soon.

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1st 5K: Competed 11-8-08 (39:03)
Official member of LITE (LADIES IN TRAINING through EXERCISE)

Honestly, I think the worst I can complain about is an incident when I was interning at a wildlife refuge on Cape Cod and a guy came in the visitors' center to bitch at me about how the trees were growing too tall and ruining his view. It was all I could do to tell him, "This is a wildlife refuge, not a people refuge. It's nice that we get visitors, but guess what? The wildlife come first. I don't give a damn if those trees are ruining the view, they're considered to be wildlife habitat, and we aren't going to cut them down just so poor little you can have a better ocean view from the boardwalk." Instead I just smiled and nodded throughout his spiel and took a message to pass on to the refuge manager. When you want to smack some sense into a customer, just smile and nod, smile and nod.

Hope you have a much nicer day tomorrow. Donna:hug::hug:

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Thread Starter

Thanks. Definately better. Applied for a few jobs. I will wait and see what happens. No biggie! Nothing a nice alcoholic drink couldn't fix. LOL!

Hilarious story Laurend. Makes you want to tell him, "Sure sir. I would be happy to do that. Would you also like me to permanently stop the rain and cease all annoying bird chatter since I am obviously Mary freakin' Poppins?"

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Approved 02-25-08 Banded 03-07-08
Dr. Cribbins: Dallas, TX
4cc in a 10cc band

You got that right. :faint: