when should i start calling insurance.....

Thread Starter  

im reading on here that some people called their insurance for the status of their paperwork right after it was submitted. how long shouls i wait before i start "harrassing"? LOL TIA

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I've lost 90.5 lbs! Finally in Onederland!
Starting Size-26/28
Current Size-14

I called starting about five days after paperwork was submitted and every other day after that. (Seriously) I am glad I did because each time I called they needed something else so I was able to jump on it pretty quick. The nurse handling my case was nice and very helpful. As a matter of fact, she got everything in order today and with in two hours she called me back to tell me that I was approved and a few minutes later the doctor's office called to schedule my surgery.

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Band date 3/7/08

Hoenstly I called within a couple of days to "make sure they received my paperwork" I'm glad I did bc that hadnt gotten anything on me....I called everyday.....didnt do any good time still ran out and I now have a different insurance company and have had to refile everything...but i just did the same thing yesterday....my doctors office "said"they faxed everything in on jan 2- I called Jan 4 and they hadnt gotten anything....so I called the drs office back....they were waiting on Empireblue to call back with a fax number bc they had never dealt with them before....I said look I got a name, extension and fax number....please fax today!!!

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Friendship is like peeing on yourself: everyone can see it, but only you get that warm feeling that it brings
Banded 1/31/08

I started calling on day 3 I figure they will no I am on top of things and if they needed anything else I wouldn't have to find out weeks later I called everyday and on the 7 th day I was approved 10:00am I knew before the Dr. office knew

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Dr.John Marsden,Fort Worth,TX
UHC Choice Plus TX(Banded 12/07/07)
Fills 4.4cc in a 10cc band
unfilled 06/19/08 had the flu
refilled 07/11/08 (3.6cc)

I started calling the day it was submitted. I have Horizon BC BS of New Jersey. Heres the deal - I called so many times that I think one of the phone operators messed up, and told me i was approved for my pre determination, AND pre certification, when in fact I was only approved for my Pre Determination.

This turned out to work in my favor, as the rep documented in the notes on my account, and they were forced to completely approve the surgery, after I threw a holy fit. I was able to bypass the whole 6 month diet thing, and 13 days later, i was approved.

Hey, I just followed their business rules, I dont regret it at all.

If you have Cigna you need to call everyday, trust me. Otherwise your paperwork will just sit there, and never get processed.

ditto for BCBS

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Surgery 2/4/08 Dr. W Johnson (Suwanee, GA)

1st Fill Scheduled for March 19, 2008 got 2cc's
2nd Fill April 16, 2008 got 1cc
Unfilled in May 2008
Refilled 1st fill July 23, 2008

I am going to start calling the day submitted! Seriously.

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Approved 02-25-08 Banded 03-07-08
Dr. Cribbins: Dallas, TX
4cc in a 10cc band

I too started calling the day after the submission-

It worked I was approved yesterday and my papers were submitted at the beginning of the week---


ya!!

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FIRECRACKER

I've been calling everyday since submitting the paper work. I haven't got approved yet but I know it's a matter of time!.....I hope.

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Ruby
Seminar - 7/24/07 = 253lbs
Consultation & Dietitian - 8/10/07 =243lbs
Surgery Date - 2/07/08 = 220 lbs

Dr.Vadim Sherman Bariatric Surgery Center-Baylor College of Medicine