UHCers - Where do I find this?

Thin4Anisha

My surgeons office submitted my preapproval request two days ago. I keep getting on the uhc website, myuhc.com, to see if it will show me they are looking at it or have even received it and am not able to find anything. I am not very familiar with that site and want to know what section I should be looking in. Maybe I am missing it?

tiggerfan0464

It is easier to call them and ask for client review dept. Let them know you have pending review and want to know the status.

Kathy

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Kathy in Wa

catcalico

I have UHC - I never saw anything on their website before I was approved. It took about 2-3 weeks, but they did approve me and paid for everything (except the deductable) without any problems.

Cherlita

this was my experience as well.

Cherlita
Banded 11.27.07
379/335/180

sahmof3

There is nothing on the website. The best thing is to call every couple of days. I was approved in 4 days. My best friend was able to find out if they didn't have something they needed before the drs office my calling so often. It still took her 2-3 months for approval with the same insurance, but different employer.

Good luck.

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Banded - March 20, 2008

mnm8077

It took uhc 3 weeks to actually recieve the fax from my doctor. I called them about every few days in the past few weeks, got transferred so many times, it was very frustrating!! Finally I found out yesterday they recieved the fax, so now I am waiting for approval. I am going to call them again at the end of the week. Word of advice, everytime you call write down the day time who you talked to and number you called, I didn't do that until the last couple calls, it would have been helpful because everyone was telling me something different.

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