Approved yesterday, not approved today?

I am just about to lose it!!

I spoke to the surgeon's office and she is saying there is no way I am already approved. They have no submitted anything, yet UHC is saying it is approved. What is going on? I am so lost as to what to do next. No one can give me a straight answer. I'm just moving along with all the other stuff (pysch evaluation next week and support group tonight), but I am just so frustrated. I still don't know for sure if I have to do a 6 month diet before surgery, so everyday I go without knowing is another day added to my wait if I have to do it...No one can give me closure on this!

Did you get a letter from the ins company saying you are approved or you spoke to someone. Maybe they meant that the surgery is covered if you are approved. I would think that the doctor would know if they submitted your records. Call your insurance company again and ask what policy do they have to approve the surgery. The code for Lap Gastric Banding: 43770. Let them look up the policy and they might direct you to a website or a document with their policy.
Good Luck

I have UHC as well. I was told by UHC that Lap Band surgery was covered and I received a letter saying it was a covered procedure, but that didn't mean I'd been approved. It's a cluster, for sure. Keep the faith - it will happen!

I thought it was odd in your post yesterday that they told you that they had already approved you and scheduled the surgery...I don't know of any insurance company that does it that way. And now you find out that the surgeon hasn't even submitted it yet??? Sounds like maybe the person you talked to is clueless. Have them submit all of the information, give it a week then call the insurance company for a follow-up. I'll keep my fingers crossed

Good luck and keep us posted.