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Hello Everyone,
Here is the latest and greatest update with the Aetna drama. I got mad at them yesterday for saying they needed to see other diets I have been on. Well my Dr. sent them a list in her letter to them. I sent them a fax telling them all the diets I have been on and how much weight I lost and so forth and so on. With this fax I also sent them their own clinical policy and told them that I did their three month multi-discplinary diet as described in their clinical policy. I also sent them the New Direction diet that I am on and underlined everything showing them I met with a ditecian, exercise psychologist, behaivor modification specalist, and Dr. weekly along with attending nutrition classes. That is exactly what their policy states and that is what I did. I guess you just have to remind them of their own policy. I am still on the diet though until Aenta approves me. Just in case they come back and say you have to do six months! But I will be done with six months on July 8th so hahahaha to them. Sorry for venting but I am really sick of the games. I also found out from the Psychologist that is at my diet place that people who fight and show Aetna they really want this get approved. He said by me faxing information to them and showing them their policy show's them I am serious. So if you are having issues with them like I am don't give up. Remind them of their own policy and keep calling. Twice a day if you have to. Don't let them brush you off if you really need the surgery! Good Luck to everyone!
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