| I got sick last week, into the weekend, and my Dr. as well as my back up plan were both unavailable! One was gone with his family for Spring Break, and the other doing a seminar at the Mayo Clinic in Scottsdale AZ. I ended up swelling myself almost closed, I was in trouble! My Dr.'s office manager suggested looking into Fill Centers USA. I called them, was put in touch with a patient facilitator who was absolutely amazing! She was kind, caring, and worked hard trying to find me someplace within reason I could go. I am in rural New Mexico, and they are few and far between, without travelling 7-8 hours to Denver. She got a Dr. from one of the centers to call and talk to me, to assess how serious the situation was. She called and checked on me every hour or so until the severity began passing-thanks in part to suggestions from the Dr. I spoke to. My Dr.'s office manager, called all of the local hospitals, and radiology clinics, trying to get someone to agree to a total unfill, and the one place who had agreed to do it for me was fine with that, but found out the did not have a long enough non coring needle! So the Fill Centers USA said if my Dr. did not make one available to them, they would! My Dr. sent it, and it is now in my file in case of another emergency. They went above and beyond for me! When they called the closest FC USA to me, which was in Albuquerque, the receptionist we conferenced in with did not seem very on the ball at all to be honest--and while I was on the phone, she was not helpful. I was quite dissappointed in them in particular. But the facilitator called back the Albq. office when I was not on the phone, and they became MUCH more willing to help! I was thrilled with the contact I had with the facilitator at Fill Center. She felt like my only life line besides LBT for awhile! Kat
__________________ 5'9" ***70" lost*** Dr.Aceves--Mexicali Bariatrics Lap Band surgery 04-24-06 TT 05-20-08 PROUD Shrinkin' Violet  |