My WLS office made a mistake

jeremiahsmommy · 06-18-2008, 12:03 PM

After my surgery, they made all of my post-op appointments for me. I am 8 days post-op and they called me the day before yesterday and reminded me of my appointment for the next day at 1:15. So i went to my appointment, i got weighed, (lost 19 lbs btw) and saw the doctor. He looked at my incisions, told me i could peel the steri strips off, and told me i could start mushie foods. At the end of his whole speech (i didnt wanna cut him off and be rude) I was like, "i thought i dont start mushie food until 2 weeks out?" and he looked at my file and said "They have got you for your 2 week appointment today, if you wouldnt have said something, then you could hurt yourself by peeling your steri-strips off and lifting your 10 month old son" so, somehow the ladies at my office really goofed and put me in for a week earlier than i should have been there. Good thing i said something. I just thought it looked kind of bad on their part scheduling me 6 days post-op for my 2 week post-op appt.....

aubrie · 06-18-2008, 01:11 PM

Good lord!! It sounds like they didn't even look at your chart. I've been to doctor offices before where the receptionist took a lot of liberties that she shouldn't have. Some of them think just because they work in a medical office, that they can give advice. Make certain that the person you talk to on the phone is a nurse. I had contact lens problems once and called the doctor. The woman on the phone instructed me to gently press on the outside of my eyelid and squeeze my eyes shut. She said it sounded like I had air trapped under my lens. I did, and damned if the lens didn't fall apart in a bunch of tiny little pieces and float around in my eye. I had to go in and have them removed professionally by the doctor. It turned out she wasn't even trained or educated. She just answered the phone and set appointments. She got in a LOT of trouble. I thought she was a nurse. Next time you call, ask for the nurse first. I'm just so thankful you said something in time!! good for you.