When should i call the insurance company?

buttercup76 · 10-03-2007, 10:32 AM

Hi guys, my information was submitted last week. How long should i wait before i call BCBS? Should i just wait it out and let them call me? Very nervous and anxious.:nervous

terrriho · 10-03-2007, 12:11 PM

Hey Buttercup,

Call them today:) It doesn't hurt for somebody to know you are there and waiting. I called my insurance company after three weeks (wished I'd started sooner) and then every week for the next four. Call them and try to establish a working relationship with someone. Ask them if you can call them specifically then you will have someone who (if you need it) recognizes you and your case. You will need to get their name, direct line to their phone - if you can and the days/times that are best to call.

It never hurts to be thorough and if they say you have called too soon then just apologize for being so eager and ask when you should call back (be sure and get that persons name, what they told you, and record the date and time so you can reference it if you need to later). Good luck!

Good Journey,

Terri

juliegeraci · 10-03-2007, 01:09 PM

I would call once a week. Good luck.

ragdollx19 · 10-03-2007, 02:58 PM

I would call them. I have BCBS Federal and mine was submitted on a Thursday, I called Tuesday and got approval! Good luck!

kagoscuba · 10-03-2007, 03:56 PM

I was rejected within two weeks by BCBS. I went ahead and did self-pay, and I'm resubmitting everything anyway. It never hurts to try! :)

buttercup76 · 10-03-2007, 04:32 PM

Thanks guys. I called and a representative name Carl told me that he doesn't see anything on file yet, so I guess the wait continues.