Frustrated with NYU Office

wsw27 · 06-23-2008, 08:54 PM

Sorry, but I have to vent a bit...I saw the surgeon on May 15th. Set July 1st as a surgery date. Went from pre-op tests already and have been on the pre-surgical liquid diet for one week now...my insurance company has no record of a request for authorization for surgery. I know that there is only one person doing insurance submissions at NYU, but I am one week away and still have no idea if this going forward. I've read many posts about how people find out the insurance company denied coverage the day before surgery. I am so nervous about getting denied. (More nervous about getting denied than the surgery). This is making me CRAZY.

kristenmh · 06-23-2008, 09:37 PM

that must feel so incredibly frustrating.

silly questions but....did you call the folks @ nyu? i know they can be a little abrupt a times--but perhaps you can check in with them and see what's up?

i'm sure everything will work out -- let us know how it foes.

MyTurn · 06-23-2008, 09:46 PM

This might not belong on the board, so please accept it as a shout out of support through this time.

When I think things are lost I say a prayer to St. Anthony (patron Saint of lost items). It helps.

wsw27 · 06-24-2008, 09:22 PM

Thanks to all for the support. They are very difficult to reach by phone. I use email and usually get a response. I did send a note last night and I found out this morning that the request for approval was submitted today and surgery is scheduled for one week from today.

MyTurn · 06-24-2008, 10:33 PM

Yea!! Please keep us posted.

kristenmh · 06-25-2008, 02:09 PM

oh, phew. glad it was submitted. keep us posted on the approval status and if you need anything pre/post op.

xoxo

wsw27 · 06-25-2008, 09:25 PM

thanks for the support. Keeping my fingers crossed that all will be approved and I'll be able to have surgery on the 1st. I'll keep you posted!