I had a similar situation: After the surgeon's office sent in my info I got a denial letter from my insurance co saying I hadn't met all the requirements. I was crushed, and had a second or two where I considered giving up. But I really thought I HAD done everything I was supposed to. I called the surgeon's office and they said I didn't send them everything that was required (which made me wonder then WHY they sent anything??) But I contacted my family Dr (who was very supportive) and she called my ins co, then faxed over the info they wanted - and I got an acceptance letter the next week! So I would say don't give up, take a deep breath and send the surgeon's office what they want, OR maybe see if your pcp can step in and contact your ins co directly. These things happen - the people at the surgeon's office have many, many people to handle, and tons of paperwork. I know it doesn't make the waiting any easier though!!!

Good Luck!!!!!

__________________
Forestcat






30 lbs lost pre-op
Band Date: Nov 1, 2007
Cleveland, Ohio